Sites that use Eway, or other real time payment gateways may find that the order will go to Abandoned Orders as the order has not been processed correctly by the system.
Orders may be abandoned in situations such as when the user has paid at the eWAY payment gateway and not clicked the continue button to return to your StoreTiger site.
These orders can be discovered by looking at your eWAY transaction record, they will not be present in your order managment area.
Not all orders returned by this search have failed, you must use your own judgement deciding if an order has been paid for or not.
Click "Process Now" to send the order to Order Management and then you can check off the payment and follow your usual process for dispatch.