Managing Your Email Campaigns

To Send an Email Campaign or review Past Emails sent, you need to click on the Manage icon  next to the Campaign you wish to manage.

From this area of the email campaign module you can 

  • Create and Send New Emails
  • Clone Existing Emails
  • Review Past Emails Campaigns 
  • See Pending emails
  • Edit and Preview Draft Emails

Messages & Templates

Send An Email Campaign

When you are going to send a new campaign you have a number of options

  1. You can create a new email template yourself
  2. You can clone an email that you have currently in Draft or you can clone an email that has previously been sent out
  • New Email Template;
    • To create a new Email Template click on New Email Template under the Messages and Templates heading. 
    • Complete the fields, and compose your email;
      • List Email Address- Insert the email address that the Subscribers will see the email is sent from.
      • Message Subject- Insert the message subject.
      • Message- Compose your message using the editor
      • Text Version- Insert the message as text only. This is for Users who do not have the ability to read HTML emails.
    • Once you have completed the email, you can select to Preview, or Save & Close.
    • Another option to compose an email, is to Clone an exisiting email. (See below)
  • Clone an Email;
    • You can clone either a draft email or you can scroll down to past emails and clone them from there
    • To clone an email click the Clone icon   next to the selected email 
    • The Cloned copy will then appear in the Templates list on the Campaign Management page.
       
  • Delete;
    • To Delete an Email Campaign, click the Delete icon  next to the relevant Campaign
    • Click OK on the pop up to confirm the Deletion.
  • Edit;
    • Click the Edit icon, to edit the email "from" address, subject, and content
    • Click Preview to see a preview of the email
    • Click Save & Close to save your changes and return to the Campaign Management page.

Testing, Previewing and Sending An Email

  • Once you have created an Email Template, Click the Preview/Send icon  to view the email template, and send a test email to a chosen email address
    • Click  to edit the email
    • Click  to send the email to subscribers (You will be taken to a page to select or deselect the receivers before the email is sent)
    • Click  to select a date and time to send the email. All current subscribers at that time will be sent the email.

Campaign Emails Pending

  • This section shows a list of the send emails that are sent, but still to be downloaded by the receiver.  
    • % Read;
      • Shows the % of the sent emails that have been opened by the receiver
    • Clone;
      • Click the Clone icon  to make a cloned copy the campaign.
      • The Cloned Campaign will go into the templates list for you to Send, Edit, Clone or Delete.
    • Statistics;
      • Shows data on the Email Campaign, including;
        • the date and time the email was sent
        • rthe sender email address
        • the number of email addresses this Campaign was sent to
        • the number of times the email has been read for the first time
        • the number of times the email has been read in total
      • Shows graphs detailing;
        • the number of emails sent, received and read
        • the date emails were read
        • the time emails were read
      • Emails read;
        • gives a detailed list of  the read emails, and the User name, email address, date and time read, and how many times they read the email.
        • to view, click on show list to expand the list
      • Emails not read or traceable;
        • gives a detailed list of the emails that have not meet their destination, or are untraceable
        • to view, click on show list to expand the list
      • Add a new custom report field by clicking the  New Custom Field tab at the top of the Statistics page.
      • View current Subscribers, Export a Subscribers list, Restore Past Subscribers, or view a list of Past Subscribers by clicking the relevant tabs at the top of the Statistics Page.

Campaign Emails Sent Last 30 Days

  • This section shows a list of the emails sent within the last 30 day period, including the date the email was sent. 
  • The Email Campaign name is clickable, to view a preview of the email sent.
    • % Read;
      • this column shows the percentage of sent emails that have been opened by the recipient
    • Clone;
      • Click the Clone icon  to make a cloned copy the campaign.
      • The Cloned Campaign will go into the templates list for you to Send, Edit, Clone or Delete.
    • Statisitcs
      • To view the statistics of emails in this Campaign, click the Statistics icon  next to the relevant email 
      • Shows data on the Email Campaign, including;
        • the date and time the email was sent
        • the sender email address
        • the number of email addresses this Campaign was sent to
        • the number of times the email has been read for the first time
        • the number of times the email has been read in total
      • Shows graphs detailing;
        • the number of emails sent, received and read
        • the date emails were read
        • the time emails were read
      • Emails read;
        • gives a detailed list of  the read emails, and the User name, email address, date and time read, and how many times they read the email.
        • to view, click on show list to expand the list
      • Emails not read or traceable;
        • gives a detailed list of the emails that have not meet their destination, or are untraceable
        • to view, click on show list to expand the list
      • Add a new custom report field by clicking the  New Custom Field tab at the top of the Statistics page.
      • View current Subscribers, Export a Subscribers list, Restore Past Subscribers, or view a list of Past Subscribers by clicking the relevant tabs at the top of the Statistics Page.